Telemedicine

Virtual Healthcare

Discover the various health services and, specialists and paramedical providers available remotely via chat messaging, phone or video.

 Image showing benefit card.

Benefits of Telemedicine

  • Direct access to a primary care team consisting of Licensed Practice Nurses (LPNs)/Registered Practical Nurses (RPNs), Registered Nurses (RNs), and Nurse Practitioners (NPs).
  • No triage agent or chatbot – talk to an experienced clinician within minutes who can help you.
  • A detailed care plan which summarizes your next steps and provides relevant resources is ready for you the same day as your appointment.
  • If you already have a Nurse Care Coordinator, they will follow up with you after your visit to check in on you.
    Don’t have one? A coordinator will be assigned to you after your appointment.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Scan this code to download the Ellement mobile app
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing QR code to download the Ellement mobile app.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
Image showing mobile app download screen.
  • Dermatology
  • Addiction Management
  • Pediatrics
  • Speech Therapy
  • Weight Management
  • Oncology navigation
  • Naturopathy
  • Caregiver coaching
  • Diabetes counselling
  • Endocrinology
  • Lactation consultant
  • Respirology
  • Sleep assistance
  • Physiotherapy
  • Rehab

Accessing care

Step 1: Choice in access

Access the telemedicine service right from your own home (web chat or video) or call the 1-800 number to be connected to the service via phone.

Step 2: Connect with a nurse

Connect with a nurse in less than 2 minutes who can assess the patient’s needs and address most concerns.

Step 3: Appointments with nurse practitioners (if needed)

A nurse practitioner (NP) can be connected with the patient right away, or an appointment can be scheduled for a later time. A NP is an advanced practice registered nurse who can interpret diagnostic and laboratory tests, diagnose disease, formulate and prescribe treatment plans.

Step 4: Care Plan & follow up

The same day as your call, a care plan is added to your file with recommendations and a nurse care coordinator will check-in with you within a coupe of days.

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