The maintenance window for our pharmacy network and eClaims provider, TELUS, scheduled for Sunday, July 21st, 2024, from 3 a.m. to 3 p.m. Eastern Time, has been cancelled.
We are pleased to announce that effective November 1st, 2023, your health and dental claims will be adjudicated by Ellement Consulting Group (“Ellement”).
TELUS, our pharmacy network and eClaims provider, will undergo maintenance on Sunday July 28th, 2024, from 3 a.m. to 3 p.m. Eastern Time.
The Ellement App will be undergoing maintenance on February 11th, 2024, from 12 a.m. to 12 p.m. (Eastern Time). During this period, users cannot submit drug claims using the app.
Effective February 1st, 2024, our benefit plan introduced plan changes and enhancements such as resetting of the lifetime maximum for prescription drugs, upgrading the dental fee guide, increasing coverage for hearing aids, among others.